Privacy Policy

1. Introduction

Welcome to Journal Publishing Expert (“Company,” “we,” “our,” or “us”). We are committed to protecting your personal data and your academic intellectual property. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://journalpublishingexpert.com/) and use our professional manuscript editing, translation, plagiarism checking, and publication support services.

Please read this policy carefully. By accessing or using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our platform or provide us with your data.

2. Intellectual Property & Manuscript Confidentiality Statement

Unlike generic service platforms, Journal Publishing Expert handles highly sensitive, unpublished academic research, proprietary datasets, and intellectual property.

 

  • Strict Confidentiality: All manuscripts, figures, abstracts, and data submitted to us are treated as strictly confidential.
  • No Rights Retained: We claim no ownership, copyright, or rights over the material you submit.
  • Editor NDA Compliance: All editors, peer reviewers, and subject-matter experts are legally bound by strict non-disclosure agreements (NDAs). Your research will never be shared, leaked, or used for any purpose other than providing the services you requested.

3. Information We Collect

We collect several categories of information to provide and improve our services:

 

A. Personal Data You Provide Voluntarily

  • Identity & Contact Data: Name, email address, phone number, institutional/university affiliation, academic department, and country of residence.
  • Manuscript & Academic Data: Files, documents, research narratives, reference styles, abstracts, or metadata uploaded to our platform for evaluation or editing.
  • Financial & Transaction Data: Billing address, payment details, and transaction history. (Note: All payments are processed through secure, PCI-compliant third-party gateways. We do not store your raw credit card numbers on our servers).

B. Data Collected Automatically

  • Technical & Usage Data: Your IP address, browser type and version, time zone setting, operating system, platform, browser plugin types, and details about how you interact with our website.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and pixels to enhance site navigation, analyze traffic, and deliver personalized experiences. You can manage your cookie preferences through your individual browser settings.

4. How We Use Your Information

We use the gathered information for specific, lawful purposes, including:

 

  • To Deliver Services: To evaluate your manuscript, match it with a certified subject-matter expert, edit your work, and provide plagiarism reports or publication support.
  • To Process Payments: To verify transactions, issue invoices, and prevent fraudulent activity.
  • To Communicate: To send you structural feedback, order status updates, price quotes, and administrative notifications.
  • To Improve Our Site: To run analytics, optimize our precise subject-area matching system, and improve overall user experience.
  • Legal Compliance: To meet tax, accounting, or statutory legal obligations.

5. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal frameworks:

 

  • Performance of a Contract: Processing is necessary to deliver the editing or publication services you purchased.
  • Legitimate Interests: To improve our services, optimize website performance, and maintain commercial security.
  • Consent: Where you have explicitly opted in to receive promotional newsletters or marketing communication (which you can withdraw at any time).

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information or manuscripts to third parties. We only share data with trusted categories of recipients necessary to fulfill our business functions:

 

  • Service Providers & Subcontractors: Secure cloud hosting, data analytics, and payment processing platforms, as well as our curated, NDA-bound academic editors.
  • Professional Advisors: Legal, banking, auditing, and insurance providers where necessary.
  • Legal Authorities: If required by law, subpoena, or government authority to defend our legal rights or ensure user safety.

7. International Data Transfers

Journal Publishing Expert operates globally, serving authors across multiple countries. By submitting your data, your information may be transferred to, and processed in, regions outside your home country. We implement strict safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission, to ensure your data receives an equivalent level of protection wherever it is handled.

 

8. Data Security and Retention

We deploy industry-standard technical and organizational measures (including SSL/TLS encryption, secure firewalls, and restricted access privileges) to safeguard your files and personal details.

We retain your personal data only as long as necessary to fulfill the services requested, satisfy accounting/reporting requirements, or comply with legal mandates. Manuscripts and raw research files are safely purged from our active processing systems after project completion and expiration of the revision window, unless a longer retention period is explicitly requested by the author for archival backup.

 

9. Your Legal Rights

Depending on your geographic location (e.g., GDPR in Europe, CCPA in California), you have specific rights regarding your personal information:

 

  • Access & Portability: Request a copy of the personal data we hold about you.
  • Correction/Rectification: Request updates to incorrect or incomplete data.
  • Erasure (“Right to be Forgotten”): Request that we delete your personal data or submitted manuscript files, subject to legal overrides.
  • Restriction or Objection: Object to the processing of your data for direct marketing or specific analytics tracking.
  • Withdraw Consent: Revoke your processing consent at any time without affecting the lawfulness of processing completed prior to withdrawal.

To exercise any of these rights, please contact us using the information below.

 

10. Third-Party Links

Our website may contain links to external sites, academic journals, or indexing databases. We do not control, and are not responsible for, the privacy frameworks or content of these third-party platforms. We encourage you to read the privacy statements of any external site you visit.

 

11. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect operational, legal, or regulatory shifts. Any adjustments will be indicated by an updated “Last Updated” date at the top of this document. We encourage you to review this page regularly to stay informed.

 

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact our data compliance team: